12 Principles for systematic IT Service Security

Framework and principles for sustainable success

The German version is publicly available here: Zwölf Prinzipien für systematische IT-Service-Security.

Zero Outage Industry Standard provides his English translation below.

Management is a word often used in IT security. It means as much as “to do something, to take care of”. Everything is “managed”. Vulnerabilities, software updates, security incidents, identities, etc. There are detailed norms, standards, and descriptions of best practices on this. But little is said about management in the sense of organizing, orchestrating, and optimizing. And even less about how to deal with all the issues at the same time and to successfully exist in the internal or external market.

Please find here the English translation of this article.

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The information contained in this document is contributed and shared as thought leadership in order to evolve the Zero Outage Best Practices. It represents the personal view of the author and not the view of the Zero Outage Industry Standard Association.