16/
10

AI is the Future! How does this impact People?

At the annual Zero Outage Summit in Vienna, we presented actionable steps for companies to tackle workplace challenges using the Zero Outage approach. A key issue addressed was the lack of psychological safety, recommending that leaders foster a culture where employees can speak up without fear of blame. Encouraging open communication and recognizing transparency helps…

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10/
10

ZOIS Executive Summit 2025: Trust, Resilience and Reliability in the Age of AI

The opening keynote by Peter Lenz, Managing Director of T-Systems Austria, set a powerful tone. Beginning with five seconds of silence, his speech “When Five Seconds Change Everything” illustrated how vulnerable our digital world has become. “In a connected world, five seconds can change everything – no check-in at the airport, no payment in the…

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20/
06

The Zero Outage Executive Summit Returns – This Time in Vienna

This year’s theme, “Redefining Resilience: Embedding Trust in a Digital World,” will bring together senior IT and business leaders to explore the evolving demands of digital resilience and operational excellence across industries. The programme will include keynote sessions, expert panels, and focused discussions centred around the four ZOIS pillars: People, Processes, Platforms, and Security. A…

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28/
03

ZOIS Featured at The Economist Business Innovation Summit 2025

In a powerful conversation, Mark shared insights into what Zero Outage truly means in today’s always-on digital economy. He emphasised how the ZOIS framework empowers organisations to build resilience across people, platforms, processes and security – minimising risk, protecting trust and enabling continuous service delivery in the face of growing complexity. The summit, organised by…

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18/
02

Test Strategy and Regulatory Frameworks in Financial Services

Financial infrastructure operators constantly seek operational efficiencies to remain competitive, while simultaneously having to comply with stringent requirements imposed by various regulators across different jurisdictions. On the technology side, financial services are supported by a multitude of complex and interconnected platforms, and their ability to effectively build, maintain, and adapt these platforms to the evolving…

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17/
10

Zero Outage Executive Summit, Brasil 2024

The summit opened with a welcome message setting a practical tone for discussions and networking. Stephan Kasulke, founder of the Zero Outage Industry Standard Association (ZOIS), introduced the four pillars of People, Platforms, Processes and Security. He stressed that most failures stem from multiple issues and that training is vital since human error causes 80%…

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15/
10

ZOIS Experience Level Certification Launches at Executive Summit in Brazil

Open to everyone, including non-members, the certification is based on the Zero Outage Industry Standard (ZOIS) and focuses on the four core pillars of reliable IT: People, Processes, Platforms, and Security. By successfully completing a short online test, individuals can now demonstrate their commitment to continuous service and professional excellence. Participants at the Brazil summit…

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