16/
03
Michael Mayr

Interview with Michael Mayr, Global Service Manager for Hitachi Data Systems

Please describe your role at the Zero Outage Industry Standard Association: I’m a member of the board of Directors. And together with Klaus Reile, as Senior Manager, Support Account Manager DACH & AOS, I lead the People Workstream. My existing work on T-Systems internal Zero Outage programme on behalf of Hitachi Data Systems’ (HDS) has…

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08/
03
Your firewalls are not enough – forgetting to patch could be your doom

Your firewalls are not enough – forgetting to patch could be your doom

Here’s a familiar scenario: your network is flooded with traffic from a Distributed Denial of Service (DDOS) attack, issued by a botnet of zombie computers and devices controlled by a cybercriminal. The cyberattack takes your network, your websites and all your services offline. In the past, if you managed to mitigate the attack and keep…

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27/
02
Developing Design Guidelines for a Zero-Outage compliant IT Platform

Developing Design Guidelines for a Zero-Outage compliant IT Platform

In today’s world, both individuals and businesses are becoming increasingly dependent on IT services, and less prone to tolerate interruptions of any form of the services that IT platforms deliver to them. We are not talking anymore about well known businesses and industries who rely on mission critical IT services like transportation or banking. Who…

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23/
01
Wolfgang Eger

IBM and Swisscom join our association

We are welcoming our new members IBM and Swisscom who have recently joined our association. Within the next weeks all partners will continue to work together to specify new guidelines for the industry standard which will be updated on our website zero-outage.com. Our overall aim is to provide a common framework for IT-Quality with a…

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12/
01
Stephan Kasulke

“It’s a dream come true”

You’re currently developing a framework for the Zero Outage industry standard to share with other organizations later on. What exactly does the framework contain and when should it be ready to use? The framework is ready to use right now. We’ve already defined it and published the first release with extensive definitions, particularly for processes,…

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08/
11
Zero Outage Launch

Zero Outage Launch

(Nov 08, 2016) Today we announced the launch of the Zero Outage Industry Standard association during a press breakfast in Barcelona, Spain. Some of our members explained on site why an industry standard is needed and why they joined to work together as partners on IT-Quality. With the Zero Outage Industry Standard association we want…

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