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At the annual Zero Outage Summit in Vienna, we presented actionable steps for companies to tackle workplace challenges using the Zero Outage approach. A key issue addressed was the lack of psychological safety, recommending that leaders foster a culture where employees can speak up without fear of blame. Encouraging open communication and recognizing transparency helps…

When we consider why a Zero Outage industry standard is necessary, we think about the IT processes, the platforms and cybersecurity as being essential to ensuring quality and reliability at all levels. But we also need to look at the people. It’s not enough for you to just hire the best and the brightest. Sure,…